Our commitment to the aircargo industry is demonstrated by being a founding member of Cargo 2000.

Adhering to the quality standards set by the Cargo 2000 Management System is another core principle of the Freight Watchers’ values which needs to be proven day by day for every single cargo movement. 

As an active participant in the Cargo 2000 initiative, our quality goals are in line with the master operating plan as defined by the group.

Based on this obligation our performance is clearly visible and transparent to our customers.

The current goal set by Cargo 2000 is to achieve compliance with two important Key Performance Indicators: the ratio of shipments Flown-As-Planned (Departure-Milestone) and the ration of shipments Delivered-As-Promised (Notify-Milestone).

Cargo 2000

Procedures and well trained staff are important prerequisites in providing a professional and high quality product. But our ability to look for solutions not available in predefined guidelines is what makes the difference.

This flexibility and dedication to customize our service package to individual needs is an essential part of our philosophy.

For turning this concept into reality Vienna is an ideal location: as an example Austrian cargo guarantees the shortest connection times offered on an international hub. Transfers from tail to tail can be handled in as little as 25 minutes as part of our priority service. This allows to take full advantage of the Austrian traffic system which is designed in multiple banks every day creating various same-day connections even for the same city pair.

Other answers to specific shipping requirements such as unbroken cool chain, dangerous goods handling or distinctive insurance arrangements for valuable cargo are  also on offer to create an individual solution.