Supporting the aircraft network, Austrian cargo also offers regular truck connections for large shipments and oversized goods.

• scheduled services
• high frequency to focus markets in CEE
• special trucks available
• satellite systems for continuous surveillance
• OS-flight number
• bookable via Austrian cargo's booking engines

As the specialist, we offer Road Feeder Services to and from

• European Cities,
• within Germany and
• the USA.

Within Central Europe 20 Road Feeder destinations are served by regular trucking service.

Connecting times in Vienna

From	To	Time
Aircraft	RFS	6 hours
RFS	Aircraft	12 hours
RFS	RFS	12 hours

In order to even further reduce transit times to as little as 40 minutes Austrian cargo offers a unique service at its main hub Vienna – the Quick Ramp Transfer (QRT).

Shipments are directly transferred from aircraft to aircraft without passing through the warehouse.

This service is only available on international services and between 08:00 and 20:00 LT and needs to be prearranged at time of booking.

Dangerous goods, valuable cargo, arms, and heavy cargo (over 50 kg per piece) are exempt from Quick Ramp Transfer.

Charge for QRT is € 40.-.

Standard connecting times

From	To	Time
International	International	4 hours
International	Domestic	4 hours
Aircraft	RFS	6 hours
RFS	Aircraft	12 hours
RFS	RFS	12 hours
Aircraft with ULD	Loose loaded aircraft	6 hours
Aircraft with ULD	Aircraft with ULD	9 hours
Trough going ULD	-	4 hours
Loose loaded Aircraft	Aircraft with ULD	9 hours

Austrian in cooperation with Austrian Airlines Versicherungs Service GesmbH (AVS) and Wiener Städtische Versicherungs AG, Vienna Insurance Group offer you all risk insurance coverage of your goods enroute at attractive premiums.

Pick up and delivery to/from the airport of departure and destination are included in the insurance coverage if pick up / delivery is performed by Austrian cargo or an authorized representative (except valuable cargo). The insurance is contracted simply via an Austrian Airlines Air Waybill.

Notice to insured customers (English/German)

Transport insurance

Premiums

Goods of all kind (except valuable cargo)

premiums in % of insured value

	Europe (incl. Turkey)	USA / Canada	other countries
Europe (incl. Turkey)	0,11%	0,17%	0,28%
USA / Canada	0,17%	0,17%	0,28%
Other countries	0,28%	0,28%	0,28%

Premiums for valuable cargo

premiums in % of insured value

	Europe (incl. Turkey)	USA / Canada	other countries
Europe (incl. Turkey)	0,06%	0,08%	0,22%
USA / Canada	0,08%	0,08%	0,22%
Other countries	0,22%	0,22%	0,22%

Risk related surcharges

ceramics and the like	0,9%
personal effects, removal goods	1,1%
livestock	6,7%
living plants, flowers, fruits, blood plasma	4,4%
refrigerated goods	1,3%
frozen goods	0,8%
surface transport prior to the airport of departure in excess of 500 kms	0,1%
surface transport beyond the airport of destination in excess of 500 kms	0,1%
storage in excess of 30 days up to a maximum of 30 additional days	0,1%

For further information please contact your nearest sales office of Austrian cargo